Marvin: The Spam Problem
The Spam Problem
Wasted Time
Customers spending too much time sorting through junk
Legitimate e-mails drowned out and lost
Sihope employees spending too much time sorting the support boxes
System Problems
Additional servers needed to handle extra mail volume
Mail delayed during huge spam-runs and dictionary attacks
Junk e-mail was our customers' Number One Complaint
Offensive
Many messages are advertising pornography. The strong language in these
messages opens a potential liability issue for business customers.
Inappropriate content for residential customers and their families.